Family Wealth Office Director

Website KeyBank

KeyBank is an American regional bank headquartered in Cleveland, Ohio, and the 25th largest bank in the United States.

The Family Office Director:

  • Works with the Family Strategist to develop the annual client relationship plan and coordinates the entire team to ensure the execution of the plan
  • Owns the execution of service strategy and overall client experience for uhnw families
  • Owns the implementation of the Family Wealth onboarding plan
  • Serves as the clients’ primary point of contact for all service related activities
  • Manages and coordinates the activities of the service team including the Investment Consultant, Portfolio Manager, Fiduciary Director, Wealth
  • Consultant, Regional Planning Strategist, and Relationship Manager
  • Engages the family’s outside advisors
  • Coordinates the client discovery conversations and establishes client goals in coordination with the Family Strategist
  • Develops and maintains ongoing Wealth Issues Reviews and Wealth Roadmap for assigned clients
  • Works with the Wealth Consultant and Regional Planning Strategist in building client financial plans
  • Co-facilitates the Family Wealth Legacy Day’s and develops custom strategies to prepare the next generation
  • Helps to structure and participates in clients’ annual family meetings
  • Retains and deepens client relationships with high level personal attention
  • Has a command of the Family Wealth value proposition and family office capabilities

To apply for this job please visit www.simplyhired.com.