In an exercise reminiscent of “If a tree falls in the forest, does it make a sound?” imagine that tomorrow you go to your place of business but there’s no one at the front desk, no one at the phones, no one in IT, no one filing or filling orders, no one manufacturing or selling your widgets… If there’s no one to run it, would you have a company?
The better the knowledge, skills and productivity of leaders and employees the better the business. Employees also represent the company to the public and the happier they are the better the image will be.
