Business Assistant for UHNW

About the job:

• This is a fantastic opportunity for an experienced Private and Business Assistant to join a highly established and respected UHNW single-family office in Kensington.
• You will support the family members with all their administration and organization to ensure their lives are as easy and as efficient as possible.
• Duties will include everything from diary management, travel booking, and coordination, overseeing domestic bills and finances, and assisting with events organization – this is a varied role that requires a high level of flexibility.
• In addition, at times you will be required to assist the wider team with administration and office management duties.
• Based in Kensington, you will join a small, welcoming, and lovely team of approximately 18 people – all of whom work collaboratively to ensure the principal’s lives run smoothly.
• You will be a practical and outcome-focused self-starter – able to work with little direction and leverage common sense to work effectively.
• You will be highly organized, able to multitask, and capable of working to deadlines.
• The role would suit a hardworking, diligent, dedicated PA who takes great pride in their work.
• You will be down-to-earth, approachable, and have a friendly disposition.
• Prior PA experience is essential for this role.

Office hours:

• Monday-Friday, 9 am-5 pm, with flexibility required on occasion. The successful candidate will be expected to be in the office at least 4 days per week.

Benefits include:

• 25 days holiday plus bank holidays, life assurance, a non-contributory pension scheme, and private medical.

Duties Include But Are Not Limited To:

• Diary management, including organizing and making appointments/reservations to ensure optimal scheduling of meetings and events
• Coordinating personal travel arrangements of family members (flights, transport, accommodation) to ensure all journeys are well-organised and efficiently managed in the most cost-effective way
• Organizing visa applications and permit extensions when necessary
• Arranging and offering support in relation to domestic services such as telecom, broadband, and utilities
• Supporting family members in relation to vehicles (including purchase, registration, lease and rental)
• Offering to organize relocation support for family members and helping to relocate their personal belongings
• General administration and document filing
• Troubleshooting whenever personal ad hoc problems arise
• Maintaining and extending a network of external service providers that can be used by the family members
• Be in charge of the practical organization of events that the company holds for the family members
• General office support as part of the team of PAs and Assistants
• Meeting and greeting principals and other visitors to the office
• Help to organize office events for the staff when needed
• Perform ad hoc duties or projects as requested

Essential Criteria:

• Previous Personal Assistant experience in a similar role, preferably in a family office, financial services, banking, tax or legal environment
• Prior experience in an international environment is an advantage but not essential
• Excellent all-round communication skills for successful interaction with clients, individuals and groups inside and outside the organization
• Reliable, friendly, and diplomatic
• Excellent problem-solving and numerical skills
• Thorough attention to detail
• Advanced PowerPoint, Excel, and Word skills. Especially Excel (including functions and simple formulas) and PowerPoint
• Make decisions autonomously, deal with impromptu requests, and take responsibility
• Ability to multi-task and work under pressure
• Flexible and proactive by nature, able to keep an overview and re-prioritize when needed
• A strong client focus and service orientation, giving high priority to service delivery
• An excellent team player who is willing to be flexible with duties and work collaboratively
• Client-focused and results-oriented
• Discreet and able to maintain a high level of confidentiality
• Able to anticipate and be proactive
• Flexible and self-motivated
• Good communicator
• Fluent in English both written and spoken, additional languages are an advantage
• Excellent checkable reference