Family Office Services Analyst

We’ll trust you to:

• Serve as a primary point contact for technology integrations between various financial and operational platforms, ensuring seamless data flow and system interoperability.
• Work independently with technology vendors to identify requirements, manage expectations, and resolve integration issues in a timely manner.
• Develop a deep understanding of how data is structured, stored, and transferred across different systems, ensuring data integrity and accuracy.
• Collaborate with cross-functional teams to understand business needs and assist in translating them into technical requirements for system enhancements or new integrations.
• Serve as a client support project manager, including onboarding investor data, reconciling daily transactions and valuations, and assisting with investment team needs.
• Prepare and verify monthly and/or quarterly performance and valuation reporting for high net-worth investors by leveraging our internal portfolio management systems
• Prepare account opening documentation for transfers, subscriptions, redemptions and other transactions; while, coordinating information flow from managers and/or custodian banks
• Serve as a point person for investor onboarding tasks (from an operations standpoint); ensuring execution and onboarding timelines.
• Troubleshoot operational problems, investigate why they happened, and how they can be resolved
• Serve as support and back-up point person for performance reporting, investment pro-formas and ad-hoc requests for the Client Team, as needed
• Respond to internal and external ad-hoc requests

You’ll need to have:

• An ability to work proactively and independently as a member of a small, flat, cohesive team with limited supervision
• Outstanding attention to detail, with ability to perform and prioritize multiple tasks simultaneously while meeting or exceeding deadlines
• Well-developed quantitative and analytical skills
• Strong proficiency in Microsoft Office Suite, including advanced skills in VBA for automating tasks and workflows
• Experience with API integrations, helping to streamline processes and connect systems for improved efficiency
• Exceptional interpersonal, communication and presentation skills
  Collegial, collaborative mindset
• A belief in continuous improvement
• An interest in learning more about alternative investing and supporting clients operationally.
• The ability to foresee problems before they surface and resolve them in a timely manner and are always thinking of ways to make complicated tasks more efficient while maintaining focus on the bigger picture.
• An excitement about being on our team and learning how new technologies in the marketplace can help keep things running smoothly and efficiently internally.
• A focus on accuracy, efficiency and thinking outside the box. We are always trying to learn more from each other in order to make our team stronger.