Head of Family Office in Krause Group at Iowa

Head of Family Office

The Client

Our client is a family office embedded within the principal’s operating business, which serves as the parent company for a diverse portfolio of businesses in the United States and internationally. For the past decade, the family office has played a central role in managing family affairs, particularly lifestyle and concierge services for the principals. Following the 2023 sale of the family’s primary operating business, the family office is undergoing a strategic transformation to become a scalable, multi-generational platform that will serve current and future generations.

This new chapter brings an opportunity to redefine the family office’s structure, mission, and operations—rooted in corporate social responsibility (CSR) and a commitment to the Sustainable Development Goals (SDGs). With rising-generation family members now beginning to raise families of their own, the family is focused on long-term legacy planning, values-based governance, and sustainable impact.

The Opportunity

This role offers a unique and compelling opportunity for a seasoned family office executive to lead a transformation journey, helping the family evolve its office from a lifestyle support function into a future-ready multi-generational institution. The Head of Family Office will report directly to the principals and serve as a strategic partner, trusted advisor, and primary point of contact.

This role will lead the operationalization of a future-state family office through the development of governance structures, workflows, policies, and services aligned with the family’s purpose, values, and strategic goals. The Head of Family Office will also serve on the Krause Family Office Advisory Board, contributing to broader family strategic planning and oversight.

The successful candidate will bring a blend of hands-on operational expertise, governance acumen, and an ability to navigate complex family dynamics, with a deep understanding of best practices in single and multi-family office environments.

Location

United States – Flexible, with proximity to principal operations preferred.

Reports to

The Family Principals

The Position

Key Responsibilities

• Serve as the primary relationship manager and advisor to the principals; oversee delivery of services and strategic support aligned with family priorities.

• Lead the development and implementation of strategic goals for the family office, aligning operations with the family’s purpose, values, and evolving needs.

• Drive the transformation of the family office, including the refinement of the family constitution, establishment of governance structures, service offerings, and operating frameworks.

• Define and document all operational workflows, processes, and service standards to ensure efficient, effective delivery of services.

• Oversee and coordinate personal services to the principals, including asset acquisition, travel, scheduling, and property/home management.

• Support family governance through the design and facilitation of governance structures and decision-making processes, fostering family unity and continuity.

• Manage strategic initiatives required to modernize and professionalize the family office.

• Oversee compliance, legal, and regulatory matters, engaging internal and external legal counsel as appropriate.

• Support long-term succession planning, enterprise risk management, and continuity strategies, including cybersecurity and personal security.

• Ensure effective communication with family members, especially rising generation stakeholders, in collaboration with family services associates.

• Liaise with operating company associates and service providers, ensuring cohesive collaboration and alignment of support functions.

• Participate in the Krause Family Office Advisory Board and other family-led strategic committees to guide future planning.

• Lead and mentor family office associates; foster a culture of excellence, discretion, and service.

• Uphold the family’s values and CSR/SDG commitments, integrating them into strategic and operational priorities.

The Ideal Candidate

Qualifications & Experience

• Minimum of 10 years’ experience in a senior leadership capacity within a single or multi-family office environment.

• Proven ability to manage family office operations, compliance, and administrative functions; focus on service delivery over direct investment management.

• Strong experience with defining and implementing governance structures, policies, and workflow documentation.

• Understanding of family office tax planning concepts, including individuals, trusts, partnerships, foundations, and international structures.

• Demonstrated ability to lead in agile, lean environments, adapting quickly to change and working closely with both internal teams and external service providers.

Skills & Attributes

• Strong strategic thinking and project management capabilities; demonstrated success leading complex, multi-stakeholder initiatives.

• Highly discreet, ethical, and professional; upholds the highest standards of integrity and confidentiality.

• Empathetic and relational, with proven ability to navigate complex family dynamics and foster harmony across generations.

• Thrives in ambiguous, complex, and evolving environments; able to bring clarity and structure to new initiatives.

• Exceptional interpersonal and communication skills; effective at engaging with family members, advisors, and stakeholders.

• Passion for impact and sustainability; commitment to integrating CSR and SDG values into family legacy and operations.

The Family Office Framework

The Head of Family Office will support the execution of six core strategic themes:

1. Foster Family Unity: Reduce business burden on family members through effective delegation to governance structures.

2. Promote Education: Deliver formal education on stewardship, financial literacy, and the family office’s role.

3. Drive Operational Excellence: Establish consistent policies, processes, and communication standards.

4. Advance Purposeful Wealth: Leverage family wealth to drive positive societal and environmental impact.

5. Ensure Long-Term Stewardship: Balance current benefits with long-term sustainability across generations.

6. Establish Robust Governance: Implement frameworks that define equitable, transparent decision-making and communication.

Compensation

A competitive compensation package will be offered, commensurate with experience and the strategic importance of this role.

About the Krause Group

Purpose: To enhance the way people experience the world.
Mission: To nurture our family of brands and create opportunities to do good in the world.
Values:

• Agility: Embrace change as opportunity.

• Courage: Innovate and take bold action.

• Growth Mindset: Constantly improve; legacy-driven.

• Inclusion: Embrace diverse perspectives.

• Integrity: Do the right thing—always.

• Community Focus: Commit to positive social impact.