IT Director

Website Career Group

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About The Job

  • The Director, of the IT-Family Office, is responsible for leading a specialized IT department within the Family Office, combining technical expertise with strategic management.
  • The role involves being the primary contact for the principals’ technical needs, developing a comprehensive IT support program, and building and leading a team of technicians.
  • This position reports to the VP, of Family Office, and collaborates with various stakeholders, including the corporate IT department.

Essential Functions:

  • Establish and lead the Family Office IT department, focusing on exceptional technical and customer service standards.
  • Oversee 24/7 support for personal and company technology, including frequent travel to remote properties (up to 50% travel).
  • Manage IT-related activities for family office staff and principals, covering hardware, software, network management, and home/office automation systems.
  • Collaborate with internal and external stakeholders, ensuring integrated and efficient IT support.
  • Handle vendor relationships, including procurement and project management.
  • Uphold privacy, security, and compliance standards in all operations.
  • Offer hands-on support across various technologies, such as PC/MAC, mobile devices, AV systems, and home automation (e.g., Crestron).
  • Build and lead a team of IT technicians, fostering a culture of excellence and professional development.
  • Responsible for configuring and maintaining network equipment, ensuring adherence to best practices and security protocols.
  • Proactively explore and assess emerging technologies for potential implementation.
  • Ensure effective purchasing and management of technology-related items, maintaining accountability and compliance.
  • Develop and maintain IT support documentation and privacy policies.
  • Engage in direct communication and relationship building with high-level stakeholders, demonstrating strong interpersonal skills.
  • Other duties as assigned.
  • Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.
  • Review and follow data privacy practices, policies, and guidelines.

Supervisory Responsibilities:

  • Directly supervises one or more employees.
  • Carries out responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Qualifications:

  • Bachelor’s degree with at least 10-15 years of experience in IT, including significant experience in leading and building teams.
  • Demonstrated ability in IT management, particularly in a family office or high-privacy setting.
  • Strong technical, communication, and leadership skills.
  • Experience managing IT projects, vendor relationships, and team dynamics.
  • Ability to travel domestically and internationally.

Pay: $250,000 – $350,000 a year

To apply for this job please visit www.careergroupcompanies.com.