Enhancing family office services with Landytech’s Sesame platform

Seeking a tech solution

Accuro’s Private Office helps families achieve both their financial and non-financial goals by working together to realise their shared vision for the future. Whether clients want to outsource their private office needs to save time and costs or improve their family office services. Accuro’s 150 experts help as if they were part of the family’s own team.

Given the task at hand, Accuro sought a solution that would allow it to develop and offer comprehensive and timely reports to its clients, who required detailed insights into both trust-held and personal assets.

Challenges and objectives

Accuro caters to an expanding pool of global customers requiring detailed analysis reports of their diverse investment portfolios, encompassing real estate, private equity, financial investments, and collectables.

Previously, creating and assembling these reports was a manual, time-consuming task, primarily done through spreadsheets. To improve their productivity, Accuro sought a software solution to streamline this procedure. The right software would allow more time to be allocated towards higher-value client services and boost the accuracy of the information in these analyses.

Four ways Sesame helped

Integration: Accuro and the Landytech team joined forces to connect the Sesame platform with direct data feeds from different banks and financial groups. That allowed Accuro to receive the latest updates every day. This phase was crucial for achieving long-term efficiency.

Customisation: The software platform was flexible enough to allow Accuro to tailor reports to client specifications. That involved accommodating diverse asset classes and providing a comprehensive view of their portfolios.

Enhanced reporting: Accuro used Sesame to generate comprehensive, visually appealing reports, including asset allocation, currency exposure, and geographical distribution. That allowed their clients to gain a better understanding of their investment portfolios and compare their performance against existing benchmarks.

Efficiency Gains: The T+1 reporting feature of the platform enabled near real-time data consolidation, significantly reducing the time spent on manual reconciliation. That led to an 80% reduction in the time needed to prepare reports, allowing for the allocation of resources to other services that add more value.

The results

Accuro and its clients witnessed remarkable improvements after incorporating Sesame into its operations. Below are the three main benefits:

• Time savings: Report preparation time reduced by 80%
• Enhanced report quality: Clients received more detailed and visually engaging reports
• Client satisfaction: Positive feedback and increased client engagement, with clients eager to add more assets to the platform

Stephen Weaver, the Head of Client Accounting and Family Office, describes the impact of Sesame by saying, “Sesame’s real-time data consolidation and enhanced reporting capabilities have transformed our workflow, enabling us to provide clients with comprehensive and timely insights.”

According to Weaver,  the platform’s flexibility and efficiency have significantly enhanced the company’s service offering and engagement with clients. Sesame provided them with consolidated data to affirm discussions with clients around their wider wealth strategies. In addition, Accuro gained the ability to anticipate challenges within portfolios and proactively mitigate them.

Future plans

Accuro plans to continue leveraging Sesame to expand its reporting capabilities, including developing more in-depth income and expense reporting. The ongoing collaboration with Landytech aims to further enhance the platform’s features, ensuring Accuro can continue to provide exceptional service to its clients.

The responses in this case study have been verified by the Simple team.