“I hate adding new software”, said the family office principal, the founder of a (very) successful software business that was recently sold. “Sales teams always promise the world, it often doesn’t work off the shelf and then you must educate internal staff to manage it.” “But we need to find a better way of managing the family office as the current state is not working for anyone.”
What drives change?
Events such as the COVID-19 pandemic have highlighted the need for family offices to be able to adapt to unexpected events and disruptions, and that investing in measures such as automation and digitalisation can help them do so.