2. Define structures and processes
In this step, the high level resource plan that emerged from the feasibility study is fleshed out into a more detailed business plan, with a more accurate view of associated costs.
Once the specific service requirements are mapped out, staffing requirements can be defined and role requirements outlined.
Legal and tax structures as well as governance and reporting protocols need to be defined.
Identify facilities, determine technology and system requirements and draw up a budget for operational and capital expenditure.